Need a secret shopper evaluation? Be it in-person, over the phone, via web or a combination, we can help measure the customer experience when you can't be there. It doesn't matter if you're a family owned service station, a chain of retail shops or large department store, we can help. We can customize your audit to include service levels, facility condition and cleanliness, knowledge and courtesy of your team, and more. We give our clients top notch and confidential evaluations whether it's a one-time shop you're looking for or a long term customer relationship management partnership. No account is too small or large, so request a consultation today.
The customer experience is a continual process. Request a consultation today and let Quality One Solutions, Inc. help you on your road.